We love what we do, and we love our customers. As such, over time, we like to share our musings and tales, or write handy tips and facts to help take the stress out of your move or storage needs. Please feel free to share your own hints, tips and stories with us - we may even publish them here for all to enjoy!

What Makes a Good Removals Company?

31st August 2016

So you've decided to move. There's a lot to think about, but ultimately you need to have a focus on the removals company you're going to use. Choosing one isn't as easy as simply picking one and employing their services. What should you expect from your chosen provider and how can you tell if they have the chops to go the distance?


Want to make sure your big day goes without a hitch? You need a plan. A good removals company will already have this in the bag many days before the actual move. They'll come in and talk to you, take a look at all the large and heavy stuff and form an action list that will allow them to smooth over all the difficult items and make sure they know what order you want to pack and unpack, as well as the layout of their house. Planning makes the difference between a chaotic day and an easy trip.

Good service

Communication is a vital aspect of human life. That's why a good removals company worker will always be happy to answer any questions you might have about the job. They'll inform you of any difficulties they have and will make you aware of absolutely everything you need to know about anything. Customer service is often the difference between a happy trouble free move and a headache for everyone involved, and you certainly want the former.

Careful handling

When it comes down to looking after your treasured good and loved possessions, you want to make sure your removals company are operating with the utmost respect of everything. Getting this part of the service right means never having to say you're sorry that something didn't arrive as expected. After all, there are some things out there that money and compensation simply cannot replace.


Every removal job has those little bits at the end that could be a little tempting to leave until another day, but a good removals company will not let anything go. They'll be happy to make sure that all the boxes are in the right rooms and exactly where you need them. After all, you don't want to be left with the trauma of having to pull your mattress and bed upstairs to get a good night's sleep in your new home.

If you want a removals company that offers all these elements to their service and a whole lot more, then Alan Cook Removals is your natural choice. We make sure your home or business move goes as smoothly as possible, taking you from A to B both in secure hands with the very best of customer service.