Important Update
Business Continues Without Interruption
Office Relocation & Lowestoft Self Store Customers
Please note our Lowestoft operations have temporarily relocated to our Gorleston branch:
Unit 2 Blackfriars Court, Excalibur Road, Gorleston, NR31 7RQ
Self-storage in Lowestoft is still available but by appointment only.
We appreciate your patience and continued support.
Number One for Removals and Storage in East Anglia
Moving home or office is a big deal. But don’t worry, because here at Britannia Alan Cook, we’ve got everything covered when it comes to removals and storage. Whether it may be packing, storage, or the move itself, we provide a complete service. We operate out of four offices; Norwich, Loddon and Gorleston in Norfolk, and Lowestoft in Suffolk. We also offer a wide range of storage options.
Family run for over 40 years
We are proud to be a fully accredited member of the British Association of Removers allowing you to sit back, relax and rely on us for a professional, affordable, and trustworthy service – always with a smile!
Services We Can Offer You
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Home Removals
Business Removals
Packing
Storage
Self-Storage
Shredding
Specialised Services
Currency Transfer
Why Choose Us?
The Team
Our exceptional teams are what truly set us apart. Every member of our staff is full-time and professionally trained to deliver a high-quality service. Each crew is led by an experienced team member, ensuring your move is handled with care and expertise. We’re dedicated to easing your concerns, stress and going the extra mile to assist in the best way possible. We’re also proud to be a Living Wage Employer, reflecting our commitment to a hard days work deserves a fair days pay!
Reputation
Founded in 1982, we bring over 40 years of expertise in removals and storage. Our strong reputation is built on consistently delivering quality service, exceptional customer care, and professionalism. But don’t just take our word for it—hear from clients like you! We’re proud to be rated Excellent on Trustpilot.
Equipment
We continually invest in the latest equipment. Our advanced fleet includes everything from small vans to a 36-tonne drawbar trailer combination, all coach-built to the highest standards. Equipped with state-of-the-art Euro 6 engines, our vehicles meet the latest environmental emission standards for long-distance moves. Additionally, we provide a range of professional moving equipment and protective covers to ensure every item is handled with care.
Quality
We take great pride in the quality of our services, which is why we’re proud members of the British Association of Removers (BAR) and holders of six prestigious quality awards.
Our services undergo annual audits by the BAR, and we also conduct regular internal audits to ensure we consistently deliver the highest standards of excellence.
Proud Member of the British Association of Removals
BAR members are professional companies committed to the high standard of service required by the BAR TSI Code of Practice.
Each member must comply with annual inspections during their membership; giving you that much needed reassurance.
Customer prepayments are protected in the event the BAR member cancels or experiences financial difficulties (subject to the BAR pre-payment protection plan T&C's).
A free, independent conciliation service and low-cost arbitration scheme.
Proud Member of the British Association of Removals
BAR members are professional companies committed to the high standard of service required by the BAR TSI Code of Practice.
Each member must comply with annual inspections during their membership; giving you that much needed reassurance.
Customer prepayments are protected in the event the BAR member cancels or experiences financial difficulties (subject to the BAR pre-payment protection plan T&C's).
A free, independent conciliation service and low-cost arbitration scheme.
Looking for a quotation?
We help you every step of the way
Moving Checklist
Moving can be very daunting. Use our comprehensive moving checklist to keep your move back on track.
Moving Tips & Tricks
Use the best moving tips brought to you by professionals.
Frequently Asked Questions
We have grouped together the most frequently asked questions from our customers.
